Customer Service Professional/Part-Time Fitness Instructor

Body Alive Fitness is a high energy fitness studio that is rapidly growing and looking for members to add to our team! We are currently seeking a qualified Customer Service Professional with a passion for health and fitness. As a Body Alive Customer Service Professional, you must have a strong background in customer service and strive to deliver the best client experience possible on a daily basis!

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Answer all customer inquiries via email and phone in a timely manner
  • Must work with clients to help set up a pricing option that works best for them
  • Keep up on current Body Alive promotions and discounts
  • Be well-versed in Body Alive policies and procedures concerning client accounts
  • Handle customer concerns and provide appropriate solutions and alternatives in a timely manner
  • Build relationships through client text message follow-up on a daily basis
  • Prepare weekly product and service reports by collecting and analyzing customer information
  • Teaching classes

JOB QUALIFICATIONS:

  • Must be a problem solver
  • Must be a people person
  • Strong work ethic, integrity, and professional demeanor
  • Solid verbal and written communication skills required
  • Ability to multi-task and manage client concerns
  • Strong computer skills required with knowledge of MS office programs
  • Must have a fully functioning home office setup with computer, printer, fax, and scanner
  • Ability to work and function in a TEAM ENVIRONMENT is a must
  • Health & Fitness minded people with a passion for fitness preferred
  • Strong background in customer service
  • Excellent organizational skills
  • Willingness to go the extra mile for the customer!

Job Type and Compensations:

  • Monday-Friday 8:30am-5:30pm
  • Salaried plus bonus opportunities
  • Health, dental, and vision Insurance
  • 401k matching
  • Opportunity for growth
  • Vacation days
  • Free Studio Membership
  • Required education: Associates Degree

Please email careers@bodyalivefitness.com with resume and salary requirements!